Problem Context
Haramaya University freshers struggled to find trustworthy guidance on university life, academics, and campus navigation. Information was scattered across disorganized Telegram groups, making it difficult for new students to get reliable answers from experienced seniors. The knowledge gap between freshers and seniors created unnecessary confusion and anxiety during the critical transition period.
Outcome & Impact
Platform successfully bridges the knowledge gap with 2000+ active students and 5000+ peer-verified answers. Average response time of 2 hours ensures freshers get timely guidance. Reputation system identifies trusted contributors, and 90% of questions receive at least one quality answer. Real-time notifications keep the community engaged and responsive.
Engineering Challenges
- Designing reputation algorithm that accurately reflects contribution quality
- Building scalable real-time notification system for thousands of users
- Implementing effective spam prevention and content quality controls
- Balancing moderation efficiency with community self-governance